- How do I install my Remote Monitoring Unit once it
arrives?
- Can I have Monitoring Solutions install my
remote monitor?
- What if I don't want the wireless connectivity
but still want web portal access to see all my equipment on one list, can I
still get web portal access?
- Is there a discount for a package deal
if I buy a large quantity?
- Do you have to cut any wires or drill
any holes into my equipment to install your system?
- Can we install the monitoring system
ourselves if we have no electrical skills?
- What is the lead time on the
monitoring system?
- Can I pay with my Credit card?
- Are there expensive software updates I
have to keep purchasing?
- Once the monitor is installed, how
long before it starts notifying me of any problems?
If you do not have a Service Technician on staff don't worry, this product
was designed to be easily installed. We package the system with the wiring
diagram for the specific RTU that you have purchased. A step by step
instructional guide for setup of the web portal is also included. If your RTU is
a unit with an onboard web server and our web portal access is not purchased ,
we will have instructions on setting up your system.
Yes, Monitoring Solutions will install your monitoring system for you. When
you purchase your system, ask about installation and what charges will apply.
Yes, all of our systems are specially design to access our M2M (Machine to
Machine) web-portal system. If you do not wish to use our web-portal, our
remote monitoring units can also be used as standalone systems with some our
units having onboard web severs or if you have a building management system for
larger store chains you can call us to get more information on integration with
specific building management systems.
Yes, if a large quantity of monitors are ordered we will be able to adjust
the total cost of your order. Please contact us to find out more.
Depending on the scope of your project will determine what will be involved
in installing your system. Typically, our system attaches to your system and
does not integrate into the normal operation. The design of this system is to
provide you, the customer, a cost effective means to monitor your equipment
without the risk of interfering with factory wiring or design. Relays or sensors
may need to be installed but it depends on your project and equipment.
Typically, our systems are purchased and installed by our installation
professionals. Installation charges would apply. Many companies have on staff
maintenance electricians that would have no problem installing our monitoring
system. Our company's position is to recommend a certified electrician install
your system. Due to the risk of high voltage contact, we do not recommend
someone without knowledge of electrical systems do any installation of our
monitoring systems..
Our system will be shipped to you within one business day. If you require our
team to install your system, you will be provided with an installation date once
we know the scope of your project.
Yes, we can process your credit card payments.
No. That is what is unique about our product. Our web portal is the only
updates that need to be made. We make all the updates and you see them when you
log on. No extra equipment no extra software.
Immediately. Once the power is on, the RTU will sends a message indicating
"power is on" and "all systems are normal".
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